Question 1

What is a mortgage broker, and why would I need one?

Accepted Answer

At FINOVA, we analyse multiple options, negotiate better conditions, and explain the real impact of each proposal. We support the entire process with technical rigour, close guidance, and focus on your best interest, so you can decide better, with more confidence and less noise.

Content:FINOVA Editorial

Update date:March 25, 2026

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Question 2

If your service is free for me, who pays you?

Accepted Answer

We are paid by financial institutions as credit intermediaries authorised by Banco de Portugal. For you, the service has no cost. Our role is to analyse and compare offers independently, explaining the differences with full transparency so you can decide with confidence and security.

Content:FINOVA Editorial

Update date:March 25, 2026

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Question 3

Is the process complicated? Will there be a lot of paperwork?

Accepted Answer

Mortgage credit requires rigour, but it does not have to be complex. At FINOVA, we organise the documentation, validate the process before submission, handle communication with banks, and explain each stage clearly, so you can decide with confidence based on clear and well-prepared information.

Content:FINOVA Editorial

Update date:March 25, 2026

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Question 4

Can I see multiple offers and choose for myself?

Accepted Answer

Yes. The decision is always yours. We present different offers in a clear, comparable way and explain the conditions, costs, and implications of each one. We highlight the benefits and the risks so you can choose with confidence.

Content:FINOVA Editorial

Update date:March 25, 2026

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How Our Process Works

Diagnosis

Document Guide

Bank Negotiation

Decision and Deed

Questions & Answers

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